012012 – 2020 · Okinawa, Japan · Craven County, NC
USMC · Aviation logistics, maintenance & operations
A decade of ownership over safety-critical programs: aviation life support systems, CBRN protective equipment, ammunition and explosives certification, and maintenance production control.
Chaos
Paper tracking. A three-year parts backlog. A shop coded priority 9 when the governing regulation specified priority 3.
Order
A digital tracking system that outlived my tenure and became the model adopted across the Navy and Marine Corps.
from 15.1%
from 36 months
from 90 days
across 13 courses
Roles
Mar 2019 – Jun 2020 · 1 yr 4 mos · Craven County, North Carolina
The story
I enlisted in May 2012 and spent the first five years in Okinawa. As a production manager I had thirty people, three divisions, and an international purchasing pipeline that took ninety days to turn an asset around; by the time I left that job it took seven. As a technical supervisor I stood up the CBRN protective equipment program on the island, bringing in-house four containers of gear that had been shipped back to the States for inspection every cycle, and came through two organizational audits with zero discrepancies. As a business process analyst I ran the Lean Six Sigma office, coaching three improvement projects and teaching thirteen courses to 295 Marines.
The last three years were in Craven County, North Carolina. I took over production control for sixty people and $1.4M in assets, found the shop coding parts at priority 9 when the regulation said 3, and cleared a three-year backlog: ready-for-issue went from 15.1% to 98.3%, replenishment from 36 months to 3. The digital tracking system I built to replace paper outlived my tenure and was adopted across the Navy and Marine Corps. I finished as a senior operations manager with 46 direct reports, a seat on the Ammunition and Explosives Certification Program Board, and a rewritten qualification standard for my trade that the service adopted. Two Navy and Marine Corps Commendation Medals. Honorably discharged in June 2020.
Programs owned
One division, four work centers. Repeated at a second site across two more.
Priority, parts, and the backlog. Ready-for-issue from 15.1% to 98.3%.
Established the Okinawa program. Four containers of gear brought in-house.
Board seat as the only non-ordnance member. Sign-off authority for every technician.
Coach on three projects. Thirteen courses taught, 295 students.