●Available for consulting · Dallas, TX

Bringing order to chaos.

Eight years in Marine aviation logistics. Six running operations in payments and consumer products. I am the person who makes sure decisions turn into shipped outcomes, and the systems I build now are AI-first: they keep running, and keep getting faster, long after I leave.

What order looks like

Parts ready for issue

15.1%

15.1%
Time to replenish

36 mo

36 mo
International purchasing turnaround

90 days

90 days
Same-day ticket resolution

3.4%

3.4%

while inbound volume grew 400%

Card-testing attacks

Under attack

−0%

chargebacks down 32% alongside

Production divisions stood up

Empty floor

0

in under a year

Eight years in Marine aviation logistics. Six running operations. One company co-founded. Three bestselling novels. Zero failed audits in fourteen years.

Four chapters

  1. 012012 – 2020

    United States Marine Corps

    USMC · Aviation logistics, maintenance & operations

    Chaos

    Paper tracking. A three-year parts backlog. A shop coded priority 9 when the governing regulation specified priority 3.

    Order

    A digital tracking system that outlived my tenure and became the model adopted across the Navy and Marine Corps.

    Read the chapter
  2. 022020 – 2026

    RallyPay

    Payments infrastructure

    Chaos

    A payments company scaling fast. Inbound support volume up 400%. Card-testing attacks hammering the gateway. Compliance obligations across PCI, KYC/AML, NACHA, and the card networks.

    Order

    An operating cadence between decision and delivery, a compliance program that never failed an examination, and a security layer that cut attacks by 99%.

    Read the chapter
  3. 032026 – Present

    PMB Companies

    A portfolio of manufacturing, brand, and storefront companies

    Chaos

    One owner, a dozen businesses, two facilities, four kinds of operation, and decisions that arrive on a few days' notice. Nothing between the decision and the floor except whoever picks it up.

    Order

    A chief of staff who owns the follow-through: six production divisions built from an empty floor, a safety program adopted at every site, and four to six launches in flight at any time without the owner watching the date.

    Read the chapter
  4. 042026 – Present

    Zenblis

    AI-native senior care marketplace

    Chaos

    Families asking ChatGPT about a community and getting years-old complaints repeated as fact. Referral agencies paid to point you somewhere. Directories too thin to help anyone.

    Order

    An AI-native marketplace and directory I conceived and designed end to end: the brand, the front-end experience, the go-to-market motion, the content and SEO system, and the facility outreach engine.

    Read the chapter

Principles

Follow-through

I write down what got decided, who has it, and when it lands. Then I go get it. Things rarely fail because nobody knew. They fail because nobody was watching the date.

Systems that stick

Anyone can roll out a tracker. The test is whether it is still running in month six, after the novelty wears off and the first person tries to route around it. Mine have been.

Filtering

I handle what I can handle. If I am bringing it to you, there is a reason, and I will have already done the work to make the decision a short one.

Range

I read a P&L and a hazard communication plan with the same attention. Equally at home on a production floor and in a software engineering standup.

AI-first

Every system I build now assumes AI in the loop: intake, tracking, documentation, and the first pass on analysis. People make the decisions. The tooling keeps the date.

Have a mess that needs a system?

Founders and owners bring me the part of the business that is not turning decisions into outcomes. I build the thing that fixes it, and it keeps running after I leave.

Get consulting